Eyelash Extensions & Brow Beauty Across Queensland

 
 
 
 
  GOOD  
  
 Based on 493 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sana Sriperambudur 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Pathetic customer service. When I shared feedback that a therapist left a scar on my chin with previous waxing, she went berserk on me. She left the client she was attending came to me and started to yell at me blaming me back that I am using retinol when I came for waxing. Such poor industry skills. She doesn't know that retinol is used in the night. I did inform her that I use retinol twice a week and started 3 years back. She applied hot wax my chin and waited to dry a bit longer and and she had difficulty in pulling it back, forcedly removed the wax. I have been visiting beauty hub last 3 years and not anymore. Horrible experience it was. I hope the owners see my review and reprimand her for yelling at clients. She could have amicably spoken to me rather than verbal attack, despite me being gentle with my approach. Teach some customer service to her.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kalpana Tamang 
 
 
 
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⭐☆☆☆☆

I had a very disappointing experience. The staff were rude, dismissive, and made me feel ignored. The eyelash extensions were not worth the price at all, as the quality of the work was poor.

Both eyes looked uneven, and when I noticed that some lashes were placed incorrectly, I asked the staff to check and fix them. However, instead of addressing my concerns professionally, she said that everything was done and that she couldn’t do it again.

I paid for a service and expected good quality and professional customer service, but unfortunately, I received neither. I’m very unhappy with the result and the way my concerns were handled. I would not recommend this place based on my experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nancy 
 
 
 
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Poonam is perfect at what she does!! Always prefer her for my threading and waxing 👍🏻👍🏻😊😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Prena Thapa 
 
 
 
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This is my first time doing lashes extensions, I was too excited and little nervous at same time. And, I had a really good experience..The lash artist was so lovely and professional. I absolutely love how my lashes turned out. They look beautiful and natural, exactly what I wanted. Thank you so much! I’ll definitely come back again. ❤️❤️❤️❤️❤️❤️
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Fleur Bah-Brewer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My cousin and I went here to get her lashes done for her formal. Though I was not a client, I highly disprove of this place. Firstly, there was no one at the desk when we walked in. We waited at least 5 minutes before they came, by then, a girl had came , waited and left. I’m glad she did. The lady was rather unprofessional, not rude, just not an attitude you’d expect in a work place. Anyway eventually my cousin is getting her lashes done, and another lady comes in to get her brows threaded. The woman doing her brows DROPS the thread on the floor mid-service, unraveling it, wraps it up and continues threading her brows. Extremely unsanitary. My cousin also described extreme discomfort and pain with the position the worker had her in, and how even her eyes were hurting. The entire experience was just horrible. It’s been a 3 days and her extensions are ALREADY falling out despite following instructions. DO NOT GO!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Yasmine Caton 
 
 
 
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Very good and quick.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alyssa Schaper 
 
 
 
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I went in yesterday, They were really quiet, when they finished the lashes looked really good but they started falling off like 2 hours after I left, now my eyelids really hurt. I payed $135 you tell me if that’s worth your money
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Avni Kashyap 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Incredible brow shaping waxing and threading by poonam, did exactly what I asked for was pain free, arguably the better waxing salons in Chermside